I have been trying unsuccessfully to reach out to the Sky Blue Sky preferred insurance company to get written confirmation of what the various travel insurance policies they are offering truly cover. Their automated response points to the FAQ page of their website which reads:
No, your policy has a general exclusion for any claims relating to an epidemic or pandemic. This is applicable regardless of when you purchased your insurance. On 11 March 2020, the World Health Organisation declared Coronavirus to be a pandemic. Consequently, there will be no cover for any claims relating to Coronavirus including medical expenses, cancellation, curtailment and travel disruption under your ALC Travel plan.
So, if someone tests positive prior to departure and is unable to go, there is no insurance reimbursement. That is simply not fair when we are in the midst of a surge. When we booked back in May, the nation was experiencing approximately 20,000 cases a day and the trend was downward. Today we are at over 450,000 daily cases and the trend is upward. Cloud Nine needs to cancel, postpone or provide refunds.
Sky Blue Sky Festival
in Just A Fan
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I have been trying unsuccessfully to reach out to the Sky Blue Sky preferred insurance company to get written confirmation of what the various travel insurance policies they are offering truly cover. Their automated response points to the FAQ page of their website which reads:
I have purchased an ALC Travel Plan, but have not yet travelled – am I covered if I contract Coronavirus?
No, your policy has a general exclusion for any claims relating to an epidemic or pandemic. This is applicable regardless of when you purchased your insurance. On 11 March 2020, the World Health Organisation declared Coronavirus to be a pandemic. Consequently, there will be no cover for any claims relating to Coronavirus including medical expenses, cancellation, curtailment and travel disruption under your ALC Travel plan.
So, if someone tests positive prior to departure and is unable to go, there is no insurance reimbursement. That is simply not fair when we are in the midst of a surge. When we booked back in May, the nation was experiencing approximately 20,000 cases a day and the trend was downward. Today we are at over 450,000 daily cases and the trend is upward. Cloud Nine needs to cancel, postpone or provide refunds.