The 9:30 Club it top-notch and I can gaurentee that nothing fishy is going on. I am under the impression that the newsletter and/or email announcements of soft-sales is a way of slowing down the scalping of tickets. If you spend some time on the 9:30 Club forums you will see that the whole process is pretty transparent. If you are still not satisfied, post a complaint on the forums. One of the employees, if not the owner, will post a response to your question.