Kung Fu Question (for anyone who might know)

[perfectecho]

I'm sure this is out of place, but anyway.... I received an order from kungfu tuesday and sent an email that night about making some exchanges. I sent it to info@kungfu but still haven't received any reply from them. Does anyone know if there's a better way to contact them?

 

(My issue if anyone cares was getting a lollypop onesie instead of the guitar one i ordered, and a froggy tshirt being insanely too large for my 3.5 year old)

 

Thanks for any info guys (gals too, should i be p.c. in asking?).

[thejokeexplained]

I'm sure this is out of place, but anyway.... I received an order from kungfu tuesday and sent an email that night about making some exchanges. I sent it to info@kungfu but still haven't received any reply from them. Does anyone know if there's a better way to contact them?

 

(My issue if anyone cares was getting a lollypop onesie instead of the guitar one i ordered, and a froggy tshirt being insanely too large for my 3.5 year old)

 

Thanks for any info guys (gals too, should i be p.c. in asking?).

 

this is how i was successful.

 

877.826.0518 toll free

[perfectecho]

this is how i was successful.

 

877.826.0518 toll free

i'll try that in the a.m., thankyas

[perfectecho]

Just wanted to drop a quick line in here, kung fu finally emailed me back in response to the issue. Not only do they have no problem exchanging the items that were in err, but I was sent a paid shipping label and was told i'll be given an additional wilco item in apology for the screwup with the order.

 

In this day and age, it's seems to be becoming rarer and rarer to see a pretty big online company go above and beyond for customers.