Clint09 Posted June 21, 2009 Share Posted June 21, 2009 I am kind of new to ordering off of Nonesuch, and I pre ordered the You Never Know/Unlikely Japan single a while back. The email it sent me to confirm my order told me that I would receive an email when my product has shipped to my home. However, I did not get said email, and today was the day of the release.. no single in the mail, which I know isnt unusual but I am scared because I have not gotten the email confirming the shipping. Thanks, all Quote Link to post Share on other sites
Clint09 Posted June 21, 2009 Author Share Posted June 21, 2009 I am kind of new to ordering off of Nonesuch, and I pre ordered the You Never Know/Unlikely Japan single a while back. The email it sent me to confirm my order told me that I would receive an email when my product has shipped to my home. However, I did not get said email, and today was the day of the release.. no single in the mail, which I know isnt unusual but I am scared because I have not gotten the email confirming the shipping. Thanks, all Im pretty nervous about this..because I also have the album on preorder from Nonesuch Quote Link to post Share on other sites
jayrtip10 Posted June 22, 2009 Share Posted June 22, 2009 Im pretty nervous about this..because I also have the album on preorder from Nonesuch Ditto on both of these. I am going to call or email tomorrow during my break at work. I will post what i find out. Quote Link to post Share on other sites
Clint09 Posted June 22, 2009 Author Share Posted June 22, 2009 Ditto on both of these. I am going to call or email tomorrow during my break at work. I will post what i find out. Maybe they didnt even ship them.. I went ahead and bought the single at my local record store, but Im worried the same will happen with my album pre order Quote Link to post Share on other sites
cryptique Posted June 22, 2009 Share Posted June 22, 2009 I ordered the vinyl from Nonesuch mostly because I didn't want the T-shirt. Haven't heard anything yet about my order shipping, but it's still over a week until the release date, so I'm not too worried ... yet. Quote Link to post Share on other sites
Clint09 Posted June 22, 2009 Author Share Posted June 22, 2009 I ordered the vinyl from Nonesuch mostly because I didn't want the T-shirt. Haven't heard anything yet about my order shipping, but it's still over a week until the release date, so I'm not too worried ... yet. Don't you think its a little weird that I havent heard anything about the single shipping though? Quote Link to post Share on other sites
cryptique Posted June 22, 2009 Share Posted June 22, 2009 Don't you think its a little weird that I havent heard anything about the single shipping though?Absolutely ... and if I still haven't heard anything about my vinyl order shipping by the middle of this week, I'll definitely start to worry. Quote Link to post Share on other sites
perfectecho Posted June 22, 2009 Share Posted June 22, 2009 I preordered the vinyl + cd when it went on sale from nonesuch, because I could order the Ashes DVD with it and not pay the insane shipping fees, they were quick in shipping the DVD, but i never received anything telling me it was coming, so these might just drop at any moment Quote Link to post Share on other sites
Wilco75 Posted June 22, 2009 Share Posted June 22, 2009 it was my first ordering from nonsuch as i ordered wta lp/cd combo, as for the wilco store i bought a shirt and i had to log in to my account i made to see the status of my order, i did receive a email when it was shipped with tracking number, as for the you never know vinyl, can't figure out what's up with that, i wouldn't think their shipping wouldn't be much different at nonsuch,maybe it's out of stock? best bet just call them to be on the safe side. Quote Link to post Share on other sites
Clint09 Posted June 22, 2009 Author Share Posted June 22, 2009 it was my first ordering from nonsuch as i ordered wta lp/cd combo, as for the wilco store i bought a shirt and i had to log in to my account i made to see the status of my order, i did receive a email when it was shipped with tracking number, as for the you never know vinyl, can't figure out what's up with that, i wouldn't think their shipping wouldn't be much different at nonsuch,maybe it's out of stock? best bet just call them to be on the safe side. I dont have one of those accounts, and I cant set one up unless I buy again... I have received no email regarding my WTA pre order... Quote Link to post Share on other sites
Clint09 Posted June 22, 2009 Author Share Posted June 22, 2009 I dont have one of those accounts, and I cant set one up unless I buy again... I have received no email regarding my WTA pre order... I got the mail and UPS came today.. no sign of the single, and still no email confirming shipment.. I also emailed the customer service desk on Saturday, and no response. I emailed again this morning, still nothing. Quote Link to post Share on other sites
jayrtip Posted June 22, 2009 Share Posted June 22, 2009 I called and got a so so answer "it's still in process sir". I will just wait and give the benefit ofthe doubt that they are shipping both orders together Quote Link to post Share on other sites
Wilco75 Posted June 23, 2009 Share Posted June 23, 2009 I got the mail and UPS came today.. no sign of the single, and still no email confirming shipment.. I also emailed the customer service desk on Saturday, and no response. I emailed again this morning, still nothing. i forgot, after i pre ordered the album i had a question so i emailed nonesuch it took about a week and a half before they replied to my email, now that's crappy customer service! hopefully you'll get your answer soon. Quote Link to post Share on other sites
Clint09 Posted June 23, 2009 Author Share Posted June 23, 2009 i forgot, after i pre ordered the album i had a question so i emailed nonesuch it took about a week and a half before they replied to my email, now that's crappy customer service! hopefully you'll get your answer soon. I called and I had my order checked... it was "in the process of being selected.." Coincidentally, I received a shortly after saying that it had in fact been shipped...aka they forgot... Quote Link to post Share on other sites
jayrtip Posted June 24, 2009 Share Posted June 24, 2009 I called and I had my order checked... it was "in the process of being selected.." Coincidentally, I received a shortly after saying that it had in fact been shipped...aka they forgot... I got mine this afternoon, how about that. Quote Link to post Share on other sites
Mr. Heartbreak Posted June 24, 2009 Share Posted June 24, 2009 I got mine this afternoon, how about that.Does it give you the option of downloading Dark Neon? I was going to order from iTunes so I can have the bonus track, but I'd really like to have the actual CD as well as a digital version of it. Quote Link to post Share on other sites
jayrtip Posted June 25, 2009 Share Posted June 25, 2009 Does it give you the option of downloading Dark Neon? I was going to order from iTunes so I can have the bonus track, but I'd really like to have the actual CD as well as a digital version of it. I got the single. I wish it would have been WTA too. Quote Link to post Share on other sites
MattZ Posted June 25, 2009 Share Posted June 25, 2009 I got the single. I wish it would have been WTA too. Fuuuuuuck. I got an email saying the 7" had shipped, and I emailed Nonesuch to see what the 411 was. I haven't heard back from them so I told myself that it must have been a typo in the email and that both had shipped. Quote Link to post Share on other sites
bleedorange Posted June 26, 2009 Share Posted June 26, 2009 Fuuuuuuck. I got an email saying the 7" had shipped, and I emailed Nonesuch to see what the 411 was. I haven't heard back from them so I told myself that it must have been a typo in the email and that both had shipped. I ordered the album and the single at the same time, and I got an email yesterday that my order had shipped. I don't know why that would make much of a difference other than they shipped them at the same time, which I was fully expecting. Quote Link to post Share on other sites
MattZ Posted June 26, 2009 Share Posted June 26, 2009 I ordered the album and the single at the same time, and I got an email yesterday that my order had shipped. I don't know why that would make much of a difference other than they shipped them at the same time, which I was fully expecting. I just got this from Nonesuch: Dear Customer: You were charged $24 for the package of CD, vinyl and 7" single. For bookkeeping purposes, the cost was distributed over the items, $5.00 of which was applied to the 7" single. You will be charged the remaining $19.00 when the remainder of your items ship. The single was available on 6/20/09 and the full album will be available on 6/30/09. This is why your items are shipping separately. Sincerely, Quote Link to post Share on other sites
Al.Ducts Posted June 26, 2009 Share Posted June 26, 2009 Anyone having similiar problems with kung fu? I pre-ordered W(TA) on vinyl this past Sunday (6/21) as well as Adult Head and the Cherry Ghost tee (You Never Know vinyl included). This is what it says in the processing e-mail: "Orders can take up to 3 business days to process before they are shipped. You will be sent a shipping confirmation with tracking information (if available) when your order ships." Its been a full business week now and no shipping confirmation yet. I can understand W(TA) with it not being released until Tuesday but I figured I would have received some word on the other items. This is a little concerning. I just e-mailed Kung Fu Nation so I'll let you know what I get back. Quote Link to post Share on other sites
bleedorange Posted June 27, 2009 Share Posted June 27, 2009 I just got this from Nonesuch: Dear Customer: You were charged $24 for the package of CD, vinyl and 7" single. For bookkeeping purposes, the cost was distributed over the items, $5.00 of which was applied to the 7" single. You will be charged the remaining $19.00 when the remainder of your items ship. The single was available on 6/20/09 and the full album will be available on 6/30/09. This is why your items are shipping separately. Sincerely, That's amazing that happened to you. My box was on my front porch this afternoon. Album and single packaged together. Quote Link to post Share on other sites
perfectecho Posted June 27, 2009 Share Posted June 27, 2009 I haven't received any confirmation, nor have I been charged for the preorder yet, so I actually just sent out an email to nonesuch to see if i could just add the single to my order... I doubt they can do anything, but I'll take my chances, we'll see what happens. Quote Link to post Share on other sites
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