lowden11 Posted November 13, 2020 Share Posted November 13, 2020 Has anyone heard any updates besides that it's delayed a week (at least)? I don't want to pile on Kung Fu. Quote Link to post Share on other sites
Madcap Posted November 13, 2020 Share Posted November 13, 2020 Here’s what they told me this morning: We just received the color version of Summerteeth a couple days ago and were shorted what we were expecting. But we do have plans to get those shipped out very soon and you'll receive a tracking number once the USPS scans the package I’m still waiting for my digital copy of the new Nels album that they told me would come with the vinyl too, even though today is release day. I feel like their customer service is usually on point, but I’m guessing the pandemic is wreaking all sorts of havoc on their operation. Quote Link to post Share on other sites
lowden11 Posted November 14, 2020 Author Share Posted November 14, 2020 Oh for sure, all parts of the supply chain are just slammed. Thank you for sharing! Quote Link to post Share on other sites
nalafej Posted November 22, 2020 Share Posted November 22, 2020 I have to say ... this delay is getting quite long and is only more frustrating as I see Wilco share happy customers with the box on their social media sites. Quote Link to post Share on other sites
JimmyF Posted November 22, 2020 Share Posted November 22, 2020 Hey, anyone know of delays for EU store? Had no reply to my emails to Bingomerch... Quote Link to post Share on other sites
TCP Posted November 22, 2020 Share Posted November 22, 2020 Has anyone received a shipping confirmation yet? My understanding of the timeline: -Monday November 2nd, Kung Fu sends a mass e-mail, saying that orders will go out in the "next week or so". -Friday November 13th, I e-mail Kung Fu asking when my record will ship, I'm told the records arrived "a day or so ago" and will ship "early to mid next week". -Later on Friday November 13th, Kung Fu sends a mass e-mail, saying that they have the records now and look a shipping confirmation "soon". -Friday November 20th, Kung Fu sends another mass e-mail saying orders will move next week. I definitely feel for Kung Fu and organizations like them trying to operate in this environment. However, my sympathies lower a bit when I remember they charge WAY more shipping to Canada than any other online stores. The cheapest option for shipping Summerteeth Deluxe up here was $51.50 USD, I have never been charged that much for shipping before even with other large boxsets. Quote Link to post Share on other sites
Mr. Heartbreak Posted November 23, 2020 Share Posted November 23, 2020 I ordered the CD version of the S/T Deluxe set from Bullmoose, and got it about a week ago. Not to pile on here, but I'm a little disappointed in the flimsiness of the box. It's all cardboard, which is better for the environment than plastic, of course, but mine got slightly dented in transit, so there's a permanent crease on the side that will be visible when it's on the shelf. It's not the kind of damage where I'd request a return--I'm mainly interested in the music--but for the price of the set, I'd expect something a little better. By contrast, the new Joni Mitchell archives release has five discs and is only about $10 more. It comes in a much larger and more solid box with a beautiful booklet. Quote Link to post Share on other sites
nalafej Posted November 23, 2020 Share Posted November 23, 2020 They sent me a tracking # and apology yesterday. "I am sorry for the delay, we received this vinyl incredibly late while cases of COVID are soaring in NC and were unable to staff up adequately to get orders shipped out any quicker." Quote Link to post Share on other sites
Madcap Posted November 23, 2020 Share Posted November 23, 2020 Still waiting for my confirmation #. Very frustrating, but as long as the box shows up in good condition (unlike my copy of Nels' new record which had the sleeve bent to hell and a scratch on the vinyl), it'll be all good. Quote Link to post Share on other sites
Cam Jones Posted November 23, 2020 Share Posted November 23, 2020 5 hours ago, Madcap said: Still waiting for my confirmation #. Very frustrating, but as long as the box shows up in good condition (unlike my copy of Nels' new record which had the sleeve bent to hell and a scratch on the vinyl), it'll be all good. i just got mine in the mail today. Its in a larger box it should come in a good shape! Quote Link to post Share on other sites
replacements75 Posted November 25, 2020 Share Posted November 25, 2020 My box arrived yesterday (Monday) and my tracking # email arrived today (Tuesday). Lol Quote Link to post Share on other sites
lowden11 Posted November 25, 2020 Author Share Posted November 25, 2020 I still haven't seen a tracking number unfortunately. I'm sure it is tough to get all these orders out for all their clients with a very limited staff, I just wish they were a bit more forthcoming to the actual timeline. Quote Link to post Share on other sites
Glenn's Stick Bag Posted November 28, 2020 Share Posted November 28, 2020 First post in a long while. Hope all are keeping safe and well. Disappointing that there's still no sign of the EU store shipping this. Quote Link to post Share on other sites
Madcap Posted December 1, 2020 Share Posted December 1, 2020 Anyone else still waiting? My tracking information showed that it was supposed to arrive on Monday the 30th and it still hasn't shown up. Getting pretty annoyed about all of this. Quote Link to post Share on other sites
Glenn's Stick Bag Posted December 4, 2020 Share Posted December 4, 2020 On 12/1/2020 at 6:56 PM, Madcap said: Anyone else still waiting? My tracking information showed that it was supposed to arrive on Monday the 30th and it still hasn't shown up. Getting pretty annoyed about all of this. Another week goes by. Still waiting, I'm in the UK. Bingo merch have replied to my two enquiries but not with anything more informative than it will ship to me once they get their stock.. Quote Link to post Share on other sites
you ever seen a ghost? Posted December 4, 2020 Share Posted December 4, 2020 so, despite ordering the vinyl and CD box sets, my vinyl set e-mail came with an mp3 download of the show with the CD. after going back and forth with Kungfu, they said that was the intention (to match the digital release). anyway, i can't rip vinyl and was wondering if anyone had done a lossless needledrop of the show from the box set? unfortunately, there is no download coupon the box. Quote Link to post Share on other sites
Glenn's Stick Bag Posted December 8, 2020 Share Posted December 8, 2020 Just had an email to say it's shipped, finally! Quote Link to post Share on other sites
remphish1 Posted December 9, 2020 Share Posted December 9, 2020 Just got mine yesterday! Sounds good just put it on! Quote Link to post Share on other sites
Glenn's Stick Bag Posted December 15, 2020 Share Posted December 15, 2020 Mine just arrived. It's gorgeous. Quote Link to post Share on other sites
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